Explore how we collect account data
Clear privacy handling starts when you create your account with a mobile number, username, password and wallet preference. We collect the details needed to run your login, confirm payment records, detect unusual access and answer support requests. For example, a QRIS transaction may leave a receipt
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reference, while an OVO or DANA check may show the account name you entered. We also collect device signals such as browser type, IP region and session time so we can protect your account when you switch from mobile web to desktop. If you contact us
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from Denpasar or another Indonesia location, we use the message content only to solve the privacy or account question you raised. Access, eligibility and account features depend on local law, and we may ask for extra verification before changing stored details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.